NGOSS styled Product and Production Portfolio Modeling Methodology

Leveraging NGOSS frameworks to align your offering approach and production model to new drivers of the service economy

Beyond agility, business orientation and efficiency improvements, solving the paradox of:

• individualization of offering vs. standardization of production
• invisibility of technologies to support customer acceptance vs. rapid innovation supported by the prominence of technology

is the major challenge of the next generation service provider as it provides the fundamentals of any business: fulfilling the customer requirements on a profitable basis.

Given the outstanding importance of the resolution of this paradox on the way to the next generation service provider, the product and production portfolio modeling methodology will determine the pattern to be applied when revisiting your market approach and your offering and capability portfolio. The main steps in this approach:

• Enable a jump start of your sales and PM organization in understanding paradigm shift in the ICT product & solution concept as well as customer interactivity management Revisit your targeted market and remodel your market view from customer segmentation to product catalog structure (product catalogue, product lines, variants & classes ..)
• Map Market view to SID Aggregated Business Entities (e.g. product offering, product specification, services & resources)
• Assess your modeling expectation, qualify your product/service catalog modeling drivers and determine your modeling artifacts
• Model your product and production portfolio (e.g. service specification, resource specification)