Communication Service Provider

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As a communication service providers, your task is not to foresee the future but to enable it (Antoine de Saint Exupery).  

  • How long will I be able to maintain my customer base?
  • How could I accelerate the innovation development my customers are demanding?
  • How could I better match customer needs with my service and solution offering?
  •  How do I deal with the lack of flexibility of my legacy production models?
  •  Should I invest today in more infrastructure? Will that be enough?

If you are asking yourself at least one of these question then you are ready for transformation. Edelweiss helps service providers to reinforce their ability to meet higher customer expectations while optimizing the cost efficiency of their production model. We develop flexibility and scalability of service portfolio and production model by reducing dependency on technology.

Service providers, software vendors, systems integrators all leverage a common industry standard for business processes, information model, integration and application landscape: the tmforum Frameworx .

Edelweiss Service consulting leverages the tmforum Frameworx to promote a common Business and Systems transformation methodology and enable a business value driven analysis and architectural governance of your business and systems transformation.

This Business Analysis Model will be the pivotal tool acting as common reference in the service provider business & systems transformation program for your :

  • Business process model
  • Information Model
  • SOA design
  • Organization alignment 


Our extensive experience in transformation of domestic and international Service Providers offerings into convergent service portfolio & production platform will boost your company towards business efficiency and consolidate your market position. 

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